Policies & FAQs

How does payment work?

All work must be paid for before the item(s) are returned. Once the work is complete we will email photos of the completed job for your approval. We accept cash, Paypal, and money orders. No personal checks please. If  paying with paypal, we will send you an invoice and you can pay with a credit card.

What is your privacy policy?

Any of the information we collect from you may be used to process transactions only. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

What are your turn-around times?

Current turn around times are between 1 to 2 weeks. Some jobs may be longer depending on the type of work requested. Turnaround times are approximate and not guaranteed. We will do our best to complete your job in a timely manner but sometimes circumstances beyond our control may extend a jobs turnaround time. Additions to this work order may extend turnaround time. Our main objective is quality, not speed.  All jobs are done on a first come first serve basis.

Can you handle large quantities?

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Guarantee / Warranty

We guarantee our workmanship will be free of any defects. Should you have any problems We will be happy to correct them at no charge. This does not include obvious abuse or honest wear. If you choose to have anyone else work on the item after you receive it back from us, we will not be held responsible for any damages or problems that may occur. 

HOURS OF OPERATION

We are open Monday – Friday from 9:00 AM – 4:00 PM. We request that all customers please call ahead of time before stopping by in person so we can discuss your project before you arrive.

Drop Off Location & Shipping

Drop off items in person or ship them to:


Patriot Industrial Finishes
616 Guthrie Rd.

Bedford, IN 47421

Return Shipping

We use UPS Ground for normal items and UPS Freight for larger items. Return shipping is based on the customers ship to address and will be calculated at the time of quote.

Patriot Industrial Finishes specializes in custom high-temperature finishes, including powder coating and ceramic coating. 

GET IN TOUCH

Patriot Industrial Finishes
616 Guthrie Rd.
Bedford, IN 47421

812.360.3873

HOURS

Monday - Friday: 9AM - 4PM

Please call ahead before visiting in person so we can discuss your project before you arrive.